Privacy Policy

At SWEY Aesthetics, we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us.

We may collect and process the following personal information:

• Name
   
• Contact details (email address, phone number)
   
• Booking and appointment details
   
• Medical and consultation information (where required for treatment safety)
   
• Payment information (processed securely via third-party providers)
   
• Website usage data (cookies, IP address)
   

We use your information to:

• Book and manage appointments
   
• Provide safe and effective treatments
   
• Carry out consultations and medical assessments
   
• Communicate with you about your bookings, services, or enquiries
   
• Improve our services and website experience
   
• Meet legal and regulatory requirements
   

Any medical or treatment-related information is handled with strict confidentiality and is only collected where necessary to ensure your safety and suitability for treatments.

We do not sell or rent your personal data.

Your information may only be shared with:

• Licensed practitioners involved in your care
   
• Secure booking and payment platforms (e.g. Fresha)
   
• Legal or regulatory bodies if required by law
   

All third parties are GDPR-compliant.

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Data is stored securely and only accessed by authorised personnel.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request deletion of your data (where legally permitted)
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

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